What Information We Hold and Why
When you open an account, we collect your name, email address, phone number and the payment method details you choose to link — whether that is DANA, OVO or GoPay. Transaction records are stored to process deposits and withdrawals correctly and to meet any obligations that
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apply under local law in eligible regions. We also collect device and session data — browser type, IP address, and login timestamps — to protect your account from unauthorised access. Players in Batam and across Indonesia connect through mobile browsers and apps, so device-level data helps
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us detect unusual login patterns quickly. Cookies and similar tracking tools are used strictly for session management and to remember your in-lobby preferences; we do not use them to build advertising profiles. If you contact our support team, the content of that exchange is kept on
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file so we can follow up consistently. All data collection and processing depends on local law and is available only where local law permits. We retain your data for as long as your account remains active, and for a period after closure as required by applicable
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rules. You may request a copy of the data we hold about you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.